Connecting businesses with IT specialists · Cloudra Hub

Professional IT support
in

The platform that connects businesses with certified specialists in tech support, cybersecurity, cloud, development and more. No long contracts, no bureaucracy.

Tech SupportCybersecurityCloud & InfraSoftware DevelopmentERP & SaaSNetworks & Telecom
ACTIVE TICKETS
Database down — Production
Assigned · Kayl Reese · $150/h
URGENT
Internal network security audit
3 proposals · from $80/h
OPEN
AWS migration — Fixed project
In progress · $2,400 fixed
ONGOING
Response time
Average 4 minutes to assignment
247 specialists online
+5,000
Tickets resolved
+800
Active specialists
12
Countries in Latam
4.9★
Average satisfaction
Process

Support resolved in 3 steps

No complicated contracts. Post your problem and receive proposals in minutes.

1
Post your ticket
Describe the problem, choose the category, urgency and budget.
2
Receive proposals
Certified specialists send proposals with price and estimated time.
3
Resolve and pay
Work in real time. Payment is released only when you confirm the solution.
Categories

All IT support in one place

Verified specialists across every technology area your business needs.

General Tech Support
Incidents, device setup, business software and helpdesk for your team.
Cybersecurity
Audits, pen testing, incident response, hardening and regulatory compliance.
Cloud & Infrastructure
AWS, GCP, Azure, Docker, Kubernetes, migrations and cloud-native architecture.
Software Development
Critical bugs, integrations, APIs, web and mobile development on demand.
Networks & Telecommunications
Router and switch configuration, VPN, monitoring and network troubleshooting.
ERP & Business Software
SAP, Odoo, HubSpot, Salesforce, integrations and platform customization.
Databases
PostgreSQL, MySQL, MongoDB, Oracle. Optimization, backups and data recovery.
BI & Analytics
Power BI, Tableau, data pipelines, executive dashboards and report automation.
Who it's for

Built for businesses and specialists

Two sides of the same platform.

Businesses & Startups
Access verified specialists when you need them, with no fixed contracts or long processes.
Pay per ticketVerified specialistsGuaranteed SLASecure payment
IT Specialists
Offer your services to companies across Latin America. You set your rate, schedule and categories.
Set your rateVerified clientsPayments in USDPublic profile
Latin American SMBs
Get enterprise-grade support without an enterprise budget. Local specialists who speak your language.
Affordable pricingLocal specialistsSupport in Spanish
Corporate IT Teams
Reinforce your in-house team during demand peaks. No hiring processes, available immediately.
Staff augmentationNo onboardingScalable
Why choose us

The most trusted IT support platform in Latam

Built to solve real problems with top-tier specialists.

REAL-TIME WORKSPACE
Real-time chat + built-in video call
● Online⏱ 00:14:32
Attached evidence
📎 log_error.txt📸 screenshot.png
Payment released on completion$150.00 USD
100% verified specialists
Identity, certification and background checks. Only the best pass our process.
Secure escrow payments
Your money is held until you confirm the solution. No solution, no payment.
Collaborative workspace
Real-time chat, built-in video calls, evidence attachments and per-session timer.
Latin America coverage
Specialists in 12 countries. Support in Spanish and Portuguese.
24/7 platform support
Our team mediates, resolves disputes and guarantees service quality.
Testimonials

What our users say

Businesses and specialists who already trust Cloudra Hub

★★★★★

"Within 8 minutes I had a specialist working on my crashed server. Incredible response speed."

M
Miguel Paredes
CTO · Fintech Lima
★★★★★

"As a specialist, I resolved 12 tickets in my first month. USD payments are on time and the system is intuitive."

K
Kayla Reese
Cloud Specialist · Bogotá
★★★★★

"The escrow system gives us total peace of mind. We only pay when the problem is solved."

L
Luisa Mendoza
IT Manager · Grupo Empresarial
★★★★★

"I migrated my entire infrastructure to AWS with a Cloudra Hub specialist. Fair price and on-time delivery."

R
Roberto Chávez
CEO · SaaS Mexico
FAQ

Frequently asked questions

Everything you need to know before getting started.

How is specialist quality guaranteed?
How does the secure payment system work?
What if the problem isn't solved?
In which countries does Cloudra Hub operate?
How much commission does the platform charge?
Can I hire the same specialist again?
In which currency are payments made?
How do I register as a specialist?
Location

We're in San Isidro, Lima

Visit us or contact us. We reply within 2 hours.

Contact information

ADDRESS
Av. Javier Prado Este 123 San Isidro, Lima, Peru
WHATSAPP
+51 928 508 239
HOURS
Mon–Fri: 9am–6pm 24/7 support
CLOUDRA S.A.C
San Isidro, Lima, Perú
No credit card · Free to start

Ready to solve your next IT problem?

Join over 500 Latin American companies that already trust Cloudra Hub